FAQ (Frequently Asked Questions)

  • How can I book a session?

    Whether you have a vision or not yet, first fill out the booking form, where I can determine how I can help create your vision, or if I can give you a referral to someone who can.

  • Where can I go to book you?

    ALL BOOKINGS MUST BE DONE THROUGH

    BRAN-MEDIA.COM/INQUIRY

    NO EXCEPTIONS, as this verifies full understanding of policies and expectations for your session.

  • How do I secure a spot for a session?

    Sessions are only confirmed once deposit is received. Deposits must be sent within 48 hours of confirmation, or your session will be cancelled. (No Refunds)

  • Are the service packages flexible?

    Our service packages are set, however certain modifications can be made for an uncharge, for additional images, looks, and locations.

  • When can I expect my photos back?

    Turnaround time is within 7-14 days depending on the session.

    (KEEP THIS IN MIND WHEN BOOKING IF YOU PLAN ON HAVING PHOTOS READY FOR A SPECIAL OCCASION OR SPECIFIC DATE)

  • What if I want my photos sooner?

    There will be a $100 rush fee for galleries delivered in less Tham 7 days

  • How should I prepare for my session?

    Be sure to have your chosen outfits ready, along with deposit payment confirmed.

  • Does the price only include digital images?

    Yes, all packages include the specified quantity of digital images delivered

  • Can I choose which photos I recieve?

    For an additional $20 fee, clients can receive all of the raw images, along with the option to choose which photos get edited.

  • What if I need to reschedule?

    If there is a reason to need a reschedule, the new date must be within 7 days of the original session’s date.

    However, the remaining amount for the session will still be due on the original date planned.

  • What payment methods do you accept?

    All payments must be made through Zelle, Apple Pay transfer, or Card (through Square Payment processing link)

    Invoices will be sent out through Square as well, for payment and data records.

  • WHAT IF I WANT A STUDIO SESSION?

    For sessions that require a studio booking, I will provide options for local studios along with their hourly rates.

    All photoshoot sessions that require studio bookings will have the full studio booking cost added to the cost of the session.

    All photo sessions that require a studio booking will require booking two studio hours only.

  • TRAVEL FEES?

    All sessions that require more than 20 miles of travel distance, will require a $25 fee to cover gas expenses along with parking fees.